Casino Lab Online Review
Casino Lab is one of the casinos under Genesis Global Limited. The Genesis Affiliate program has been blacklisted by many sites due to its fishy dealings. The parent company of the casino had its license suspended for the usage of unconventional practices. Players have complained of a lack of communication from the platform. The casino refused to cooperate with players to sort issues on payments and games. The platform has over 1300 games that include titles from some of the finest developers in the industry. Different payment methods are made available for players with different needs. This review will bring to light key details about Casino Lab.
| Official link | casinolab.com |
| Year | 2020 |
| Owner | Genesis Global Limited |
| License | Malta Gaming Authority, UK Gambling Commission |
| Languages | German, Norwegian, Finnish, French, and English |
| RTP | 96.31% |
| Bonuses | 100% Deposit Match + 300 Free Spins |
| Currencies | NOK, CNY, GBP, PLN, SEK, MXN, RUB, UAH, AUD, HRK, TRY, HUF, NGN, DKK, EUR, INR, CZK, CHF, USD, BGN, PEN, ZAR, CAD, KRW, GEL, NYZ, RON |
| Payment Methods | Visa, iDebit Canada, MiFinity, AstroPay, Boku, Pay N Play, Skrill, Interac, PayPal, Neteller, Mastercar, MuchBetter, InstaDebit Canada, Paysafecard, EasyEFT, ecoPayz, ECO Banq. |
| Payment Time | 1 – 5 working days |
| Min Deposit | C$10 |
| Max Winnings | – |
| Selection of Games and slots | 1300+ games
|
| Provider | iSoftbet, Red Tiger Gaming, NetEnt, Push Gaming, Gamomat, Quickspin, Play n GO, SkyWind, Big Time Gaming. |
| [email protected] | |
| Customer Support | + 356 27782825 |
Pros and Cons
The platform has received numerous negative reviews from players. However, it does not hinder the platform from having its merits.
Pros
- Bonuses available for all players
- Numerous currencies supported
- VIP/Loyalty Program
- Plenty casino games
- Mobile friendly
Cons
- High withdrawal fees
- Poor customer support
- Slow verification process
Bonuses
The platform is new in the industry, but it has a reputation for handsomely rewarding players. New players are eligible for a decent welcome package which includes free spins, match deposit bonuses, and so on. The match deposit bonus is available for your first four deposits. All you have to do is trigger the bonus with a minimum deposit. The other three deposits will require bonus codes and higher deposits. Wagering requirements are tied to bonuses, which means players must meet certain requirements to cash out real money from bonus-related wins. Once you sign up, you have the chance to become part of the VIP club. This opens you up to special rewards and faster customer support.
Security and Safety
Casino Lab is a new online casino launched in the Autumn of 2020 by Genesis Global Limited. The casino is fully licensed and regulated by the Malta Gaming Authority, Swedish Gambling Authority, and the UK Gambling Commission. The casino is licensed under Malta Gaming Authority, UK Gambling Commission, and the Swedish Gambling Authority. Due to unauthorized dealings and unconventional practices, MGA and UKGC have revoked their license.
Payment Methods and Withdrawals
To get the full casino experience, you will need to fund your account. This process depends on the payment method you choose. The platform includes different methods such as Visa, MasterCard, Maestro, Neteller, Skrill, and so on.
| Payment Method | Min Deposit | Max Deposit | Processing Time | Min Withdrawal | Max Withdrawal | Withdrawal Time |
|---|---|---|---|---|---|---|
| Skrill | C$10 | C$5000 | Instant | C$10 | C$2300 | 1 day |
| Paysafecard | C$10 | C$200 | Instant | – | – | 1 – 2 days |
| Neteller | C$10 | C$5000 | Instant | C$10 | C$2300 | 2 days |
| Visa | C$10 | C$5000 | instant | – | – | 1-2 days |
| Maestro | C$10 | C$5000 | Instant | – | – | 1 – 2 days |
| MasterCard | C$10 | C$5000 | Instant | C$10 | C$2300 | 2 days |
Withdrawals are more complicated than deposits because there are fewer withdrawal methods. Withdrawals take time to process, be prepared to wait for up to 5 days to access your real money winnings. A 2% commission is charged on every withdrawal, and the minimum fee charged is C$2
Conclusion
While Casino Lab may be a new entrant in the industry, it falls short in several areas. Despite claiming to spoil players, their Welcome Infusion of a Match bonus and Free Spins come with restrictive conditions. The welcome bonus and other offers are generous, but the wagering requirements make it difficult for players to convert it into real money winnings. The selection of games includes games from different developers, but most players complain that there isn’t much diversity in the collection. We do not suggest this platform to players as it is blacklisted and no longer available.
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